Skip to main content

Consumer Financial Protection Bureau launches Consumer Complaint Database


Last week, the Consumer Financial Protection Bureau launched the beta version of the Consumer Complaint Database.  This database collects credit card complaints from consumers and makes them available to the public via the Internet.  Various types of information is collected:  date of the complaint, location were the complaint originated (zip code), reason for the complaint, the type of response that the consumer received from the credit card company, and whether or not the response was timely.  No information which could reveal the identity of the person submitting the complaint is included.  However, the names of the offending credit card companies are included.  So, data is available to the general public that in the past was only available to the individual complainant, the credit card company, regulators, or the public through the Freedom of Information Act.

The website includes an especially helpful tutorial for those individuals who lack experience working with databases such as this.  When ready, click on the “All data” link on the website and begin scrolling or searching in the database.

Comments

Popular posts from this blog

Legal Research AI Gains Venture Capital

The legal research company Casetext has announced that it has acquired $12 million in venture capital to expand on its CARA ("Case Analysis Research Assistant") AI software, a virtual research assistant currently capable of scanning a legal brief and retrieving cases relevant to but not cited in the brief.

CARA is not alone in the world of legal AIs.  When it was created last year, it joined the ranks of AIs including ROSS, an IBM Watson-based legal research AI, DoNotPay, a website founded in 2015 to automate the preparation of parking ticket appeals, and an amateur AI judge capable of predicting European Court of Human Rights decisions with 79% accuracy.

The Congressional Report on the Executive Authority to Exclude Aliens Released Days Before Immigration Ban

On January 27 President Donald Trump signed an Executive Order, Protecting the Nation from Foreign Terrorist Entry Into the United States. Four days earlier, on January 24, the Congressional Research Service released its own report:  Executive Authority to Exclude Aliens: In Brief.
To those unfamiliar, the Congressional Research Service (CRS) is a federal legislative branch agency, housed inside the Library of Congress, charged with providing the United States Congress non-partisan advice on issues that may come before Congress, including immigration.
Included in the report are in-depth discussions on the operation of sections of the Immigration and Nationality Act (INA) in the context of the executive power . Discussions of sections 212(f),  214(a)(1) and 215(a)(1) report on how the sections have been used by Presidents, along with relevant case law and precedents. Most interesting is the list of executive orders excluding some groups of aliens during past presidencies; the table all…